The Car Insurance Guide

Overall Personalized Rating: 4.6/5 (Excellent)

Overall Personalized Rating: 4.6/5 (Excellent)


Travelers insurance is one of the oldest and most respected insurance companies in America. Having been around for over 165 years, they are stable and offer not only a wide variety of insurance products for their customers, but also highly rated customer service. Their red umbrella is an icon of the brand that has become recognizable nationwide.

Key Benefits

  • Known for excellent customer service and convenient claims handling
  • Fantastic coverage personalized to meet your needs
  • Provides great auto and home bundling options

Ratings Summary

Ratings Highlights

Overall Rating
Travelers is an insurer with a great reputation among both the public and agents in the industry. They cater to drivers with clean records and offer great customer service and coverage you can trust.
Rates with Travelers range from great to average. While you can get a great quote from them, it's best to be aware that the company generally emphasizes its highly rated customer service and products over its pricing.
Handling Claims
When it comes to claims, Travelers really shines. They are consistently rated among the best as far as customer service goes, and their claims handling is no exception -- they employ over 12,000 claims-focused employees, so you know you'll be well taken care of.
Uninsured Drivers
Uninsured drivers may need to look elsewhere for their next insurance policy, as Travelers does not generally offer low rates to this group.
Young Drivers
While Travelers is a great company to work with in general, young drivers may not be able to get a competitive rate with them as they are not part of their target customer base.
Bundling Auto with Other Insurance Types
For those looking to bundle auto and home insurance, this is an excellent brand to look into. Not only do they provide great service and coverage, but by bundling with Travelers, you'll be able to save overall.
Drivers with Tickets/Accidents
As Travelers is known as one of the best auto insurers around, we recommend all driver types try to at least get a quote with them. However, as they are not their target customer base, drivers with accidents, tickets, or other incidents on record may not find that Travelers can offer them a competitive quote.
Premium Driver
For drivers with a clean record and great credit behind them, Travelers is one of the best options available. The brand is one of the highest rated carriers among our agent survey respondents, all of whom applauded the company for its incredible service and great coverage options. We absolutely recommend that you get a quote with them if you fall into this driver category.

Company Background

The Travelers Companies, Inc.has a history dating back to 1853, when one of its precursor companies, the St. Paul Fire and Marine Insurance Company, was formed. It was in 1864 that its namesake company, Travelers, was founded. After over 100 years in the insurance industry respectively, the two companies merged in 2004 under the cohesive Travelers umbrella, becoming one of the largest insurers in the country. Today, the company employs over 30,000 people and has operations in multiple countries, including the U.S., Canada, Ireland, and the U.K.

The Car Insurance Guide's Reviews Methodology

The Car Insurance Guide uses a proprietary algorithm to evaluate the car insurance options presented. Factors reviewed and rated include pricing, handling of claims, age of driver, bundling, and driver type. These factors are evaluated and scored to provide an overall score for the carrier as well as being individually assessed to provide a detailed review of the fit of the carrier to the driver. The data comes from research The Car Insurance Guide conducts as an invite-only annual survey and from interviews with car insurance agents. Insights from experts, those whose job it is to understand and recommend the best insurance companies for their clients, is invaluable. Use of The Car Insurance Guide's 2022 reviews by third parties without the express written consent of The Car Insurance Guide is strictly prohibited.